Shipping Policy
Last updated:
1. Processing Time
Orders are typically processed within 1-2 business days after payment authorization and fraud screening. Processing may take longer during holidays or high-volume periods.
2. Delivery Areas
We currently ship within the United States. Shipping availability to specific states or territories may change based on carrier coverage and applicable regulations.
3. Estimated Delivery Windows
- Standard Shipping: 3-7 business days after dispatch
- Expedited Shipping: 2-3 business days after dispatch (if offered at checkout)
Delivery times are estimates and are not guaranteed.
4. Shipping Charges
Shipping fees are shown at checkout before payment. Promotional free shipping, if offered, applies only to eligible orders and may be changed or discontinued at any time.
5. Order Tracking
When tracking is available, we will provide a tracking reference by email after dispatch. Tracking events are managed by third-party carriers and may be delayed.
6. Lost, Delayed, or Damaged Shipments
If your package is delayed, lost, or arrives damaged, contact us at helpdesk@shefrealglox.world. We will investigate with the carrier and provide a resolution in line with our Refund Policy.
7. Address Accuracy
You are responsible for providing a complete and accurate shipping address. We are not responsible for non-delivery caused by incorrect customer-provided address details.
8. Carrier Delays and Force Majeure
We are not liable for shipping delays caused by weather events, natural disasters, carrier interruptions, labor issues, government actions, or other events beyond our control.
9. Contact Us
- Email: helpdesk@shefrealglox.world
- Address: 902 Central Ave, Malta, MT 59538, United States